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  1. Red Hat Advanced Cluster Management
  2. ACM-15042

MultiClusterhub switches from Running to Pending and All Managed cluster ACM Addons inprogress forever

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    • SF Train-20, SF Train-21
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      Description of problem:

      1. MultiClusterhub switches from Running to Pending (Random)
      `
      message: 'Error deploying resources: failed to deploy ClusterRole open-cluster-management:cluster-manager-admin'
      `

      2. Initially , when the ACM hub was healthy, Still the Managed Cluster Addons remains in "inprogress" state

      ----inprogress---

      application-manager  Progressing    
      cert-policy-controller  Progressing    
      cluster-proxy  Progressing    
      config-policy-controller  Progressing    
      governance-policy-framework  Progressing    
      managed-serviceaccount  Available managed-serviceaccount add-on is available.  
      search-collector  Progressing    
      work-manager  Progressing

      klusterlet-agent in crashloop backup state

      `

      Name Status Ready Restarts Owner Memory CPU Created  
      PodPklusterlet-566f969d78-g59ns Running 1/1 1 ReplicaSetRSklusterlet-566f969d78 90.6 MiB 0.003 cores 15 Oct 2024, 21:45  
      PodPklusterlet-agent-784f56cc56-9cwnm Running 1/1 1016 ReplicaSetRSklusterlet-agent-784f56cc56 106.5 MiB 0.002 cores 15 Oct 2024, 21:45  
      PodPklusterlet-agent-784f56cc56-d2892 Running 1/1 1021 ReplicaSetRSklusterlet-agent-784f56cc56 67.5 MiB 0.005 cores 15 Oct 2024, 21:45  
      PodPklusterlet-agent-784f56cc56-vxcpk Running 1/1 1003 ReplicaSetRSklusterlet-agent-784f56cc56 100.2 MiB 0.007 cores 15 Oct 2024, 21:45

      `

      Version-Release number of selected component (if applicable): ACM 2.11.3 and  multicluster engine 2.6.3. on OCP 4.16 (IBM Cloud)

      How reproducible:

      1. Install ACM Addon Latest 2.11.3 on OCP 4.16  ROKs Cluster and Wait for the multicluster hub to come to running and then import Cluster and Check the Addon installed for the Managed cluster. All addons were in INPROGRESS state expect ONE addon (attached above)

      Steps to Reproduce:

      1.  
      2.  
      3. ...

      Actual results:

      Expected results: Latest Acm should be installed HEALTHY on IBM 4.16 Cluster and Imported Cluster should be HEALTHY as well.

      Additional info:

        1. ACM-Console-addon-unhealthy.png
          441 kB
          Shaikh Ali
        2. ACM-managed-shaikh-odf-dr-odf1.tgz
          24.73 MB
          Shaikh Ali
        3. acm-mustgather.tgz
          104.63 MB
          Shaikh Ali
        4. ACM-mustgather-shaikh-odf-dr-hub1.tgz
          101.60 MB
          Shaikh Ali
        5. managed-clusters-mustgather.tgz
          112.33 MB
          Shaikh Ali
        6. multiclusterhub.yaml
          13 kB
          Shaikh Ali
        7. multicluster-hub-pending.png
          349 kB
          Shaikh Ali
        8. shaikh-odf-dr-odf1-04Nov.tgz
          25.29 MB
          Shaikh Ali

              qhao@redhat.com Qing Hao
              shaali Shaikh Ali
              Hui Chen Hui Chen
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                Created:
                Updated: