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  1. Red Hat Advanced Cluster Management
  2. ACM-14729

hypershift addon agent CrashLoopBackOff

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    • Icon: Bug Bug
    • Resolution: Unresolved
    • Icon: Minor Minor
    • None
    • ACM 2.12.0
    • HyperShift
    • None
    • False
    • None
    • False
    • Low
    • None

      Description of problem:

      after deploying an upstream ACM, the local cluster hypershift addon agent is in CrashLoopBackOff:

      ╰─# oc get pod -n open-cluster-management-agent-addon                                                                           130 ↵
      NAME                                                  READY   STATUS             RESTARTS       AGE
      application-manager-5656c4cdbc-vgx42                  1/1     Running            0              42m
      cert-policy-controller-c6998fdb-tn7lj                 1/1     Running            0              44m
      cluster-proxy-proxy-agent-77668d9c9d-wj5h7            3/3     Running            0              45m
      config-policy-controller-68647ccdc4-qdsfk             1/1     Running            0              44m
      governance-policy-framework-5945fc4dbc-sf77x          1/1     Running            0              44m
      hypershift-addon-agent-55bb97f9db-dnxg5               1/2     CrashLoopBackOff   9 (4m9s ago)   45m
      hypershift-install-job-5xjzv-l4stv                    0/1     Error              0              27m
      hypershift-install-job-788z2-95bch                    0/1     Error              0              6m9s
      hypershift-install-job-cjwfk-rzvqx                    0/1     Error              0              38m
      hypershift-install-job-kgskc-srwb4                    0/1     Error              0              32m
      hypershift-install-job-l4vxb-qjnh5                    0/1     Error              0              13m
      hypershift-install-job-m8rcm-srqm7                    0/1     Error              0              20m
      hypershift-install-job-qt4d4-nj6pc                    0/1     Error              0              40m
      hypershift-install-job-s2l6r-qc2r6                    0/1     Error              0              43m
      hypershift-install-job-s5w6x-7lk8l                    0/1     Error              0              45m
      hypershift-install-job-vvbc5-wvpqh                    0/1     Error              0              35m
      klusterlet-addon-workmgr-54d76cc685-nf544             1/1     Running            0              45m
      managed-serviceaccount-addon-agent-65d899875b-qm976   1/1     Running            0              45m 

      The log of the hypershift-install-job:

      ╰─# oc logs -f -n open-cluster-management-agent-addon hypershift-install-job-5xjzv-l4stv
      hypershift: /lib64/libc.so.6: version `GLIBC_2.32' not found (required by hypershift)
      hypershift: /lib64/libc.so.6: version `GLIBC_2.34' not found (required by hypershift) 

      Version-Release number of selected component (if applicable): 2.12.0-SNAPSHOT-2024-10-07-23-27-34

      How reproducible:

      Steps to Reproduce:

      1. Deploy the latest 2.12 ACM
      2. check the status of the hypershift-addon-agent
      3. ...

      Actual results:

      Expected results:

      Additional info:

              rokejungrh Roke Jung
              jiazhu@redhat.com Jian Zhu
              David Huynh David Huynh
              ACM App Lifecycle / Hypershift
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                Created:
                Updated: