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  1. Red Hat Advanced Cluster Management
  2. ACM-14693

Importing OCP 4.16 ROKS cluster fails with image pull error

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      Note: I'm opening this on behalf of bkhadars due to some jira permissions issues.

      Description of problem:

      I am seeing issues with importing an OCP 4.16 ROKS cluster to power hub cluster (OCP 4.17) with `ImagePullBackOff` error. Note that importing an OCP 4.15 ROKS cluster was successful. Below are the logs from the klusterlet pod from open-cluster-management-agent namespace:

      Events:
        Type     Reason                           Age                From               Message
        ----     ------                           ----               ----               -------
        Normal   Scheduled                        69s                default-scheduler  Successfully assigned open-cluster-management-agent/klusterlet-6b97ff4f54-rxvdz to 10.249.0.14
        Normal   AddedInterface                   69s                multus             Add eth0 [172.17.69.186/32] from k8s-pod-network
        Warning  FailedToRetrieveImagePullSecret  67s (x3 over 69s)  kubelet            Unable to retrieve some image pull secrets (open-cluster-management-image-pull-credentials); attempting to pull the image may not succeed.
        Normal   Pulling                          32s (x3 over 69s)  kubelet            Pulling image "quay.io:443/acm-d/registration-operator-rhel9@sha256:675ff5be53999dd5c320543a117a679c4691c2eaecb3814322391586e8c7e63d"
        Warning  Failed                           32s (x3 over 69s)  kubelet            Failed to pull image "quay.io:443/acm-d/registration-operator-rhel9@sha256:675ff5be53999dd5c320543a117a679c4691c2eaecb3814322391586e8c7e63d": rewriting reference: invalid reference format
        Warning  Failed                           32s (x3 over 69s)  kubelet            Error: ErrImagePull
        Normal   BackOff                          3s (x5 over 68s)   kubelet            Back-off pulling image "quay.io:443/acm-d/registration-operator-rhel9@sha256:675ff5be53999dd5c320543a117a679c4691c2eaecb3814322391586e8c7e63d"
        Warning  Failed    
      

      Version-Release number of selected component (if applicable):

      Hub OCP (ppc64le arch): 4.17
      ACM: 2.12.0-95
      ROKS OCP: 4.16

      How reproducible:

      Consistent.

      Steps to Reproduce:

      1. Provision OCP 4.17 cluster on Power (ppc64le)
      2. Install ACM 2.12.0-95
      3. Attempt to import an OCP 4.16 IBM Cloud ROKS cluster

      Actual results:

      Import fails with the error message above.

      Expected results:

      Import succeeds.

      Additional info:

            zxue@redhat.com ZHAO XUE
            jcarman@redhat.com Jay Carman
            Hui Chen Hui Chen
            ACM QE Team
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              Created:
              Updated:
              Resolved: