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  1. Red Hat Advanced Cluster Management
  2. ACM-14290

assisted-image-service crashes

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    • True
    • Can not deploy BM cluster with AI
    • False
    • Critical
    • Yes

      Description of problem:

      assisted-image-service pod  crashes with 2.12.0-*DOWN*STREAM-2024-09-12-04-33-24.  below is the error in the pod log

      #oc logs -n multicluster-engine                                assisted-image-service-0

      {"file":"/remote-source/app/pkg/imagestore/imagestore.go:359","func":"github.com/openshift/assisted-image-service/pkg/imagestore.(*rhcosStore).cleanDataDir","level":"info","msg":"Removing /data/isoutil1403281951 from data directory","time":"2024-09-13T03:37:26Z"}

      {"file":"/remote-source/app/pkg/servers/servers.go:98","func":"github.com/openshift/assisted-image-service/pkg/servers.(*ServerInfo).httpsListen","level":"info","msg":"Starting https handler on :8080...","time":"2024-09-13T03:37:26Z"} {"file":"/remote-source/app/pkg/servers/servers.go:91","func":"github.com/openshift/assisted-image-service/pkg/servers.(*ServerInfo).httpListen","level":"info","msg":"Starting http handler on :8081...","time":"2024-09-13T03:37:26Z"} {"file":"/remote-source/app/pkg/imagestore/imagestore.go:292","func":"github.com/openshift/assisted-image-service/pkg/imagestore.(*rhcosStore).Populate","level":"info","msg":"Creating minimal iso for 4.17-417.94.202407010929-0-x86_64","time":"2024-09-13T03:37:26Z"} {"file":"/remote-source/app/main.go:132","func":"main.main.func1","level":"fatal","msg":"Failed to populate image store: failed to create minimal iso template for version map[cpu_architecture:x86_64 openshift_version:4.17 url:http://[fc00:1006::1]:8081/4.17.0-rc.2/rhcos-417.94.202407010929-0-live.x86_64.iso version:417.94.202407010929-0]: failed to create nmstate ram disk for arch x86_64: stat /usr/bin/nmstatectl: no such file or directory\n","time":"2024-09-13T03:37:29Z"}

      Bare metal cluster deployment fails at the inspection with this issue

      How reproducible:

      Steps to Reproduce:

      1.  
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      3. ...

      Actual results:

      Expected results:

      Additional info:

            lgamliel liat gamliel
            rhn-support-txue Ting Xue
            Vladislav Kolodny Vladislav Kolodny
            ACM QE Team
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              Created:
              Updated:
              Resolved: