Uploaded image for project: 'Red Hat Advanced Cluster Management'
  1. Red Hat Advanced Cluster Management
  2. ACM-13244

[Documentation] Link troubleshooting/workaround for missing hosts

XMLWordPrintable

    • False
    • None
    • False
    • Customer Facing
    • None

      Note: Doc team updates the current version of the documentation and the
      two previous versions (n-2), but we address *only high-priority, or
      customer-reported issues* for -2 releases in support.
      Describe the changes in the doc and link to your dev story:

      1. - [x] Mandatory: Add the required version to the Fix version/s field.

      2. - [x] Mandatory: Choose the type of documentation change or review.

      • [x] We need to update to an existing topic

      3. - [x] Mandatory: Use the following link to open the doc and find where the
      documentation update should go. Note: As the feature and doc is
      understood and developed, this placement decision may change:

      4. - [x] Mandatory for GA content:

      • [x] Add steps, the diff, known issue, and/or other important
        conceptual information in the following space:
        • See #5 below
      • [x] Add Required access level (example, *Cluster
        Administrator*) for the user to complete the task: Not required - just adds a link to the end of the auto add hosts doc
      • [ ] Add verification at the end of the task, how does the user
        verify success (a command to run or a result to see?): Not required - just adds a link to end of the auto add hosts doc
      • [ ] Add link to dev story here: No dev story, just lots of customers who ask in our slack channel.

      5. - [x] Mandatory for bugs: What is the diff? Clearly define what the
      problem is, what the change is, and link to the current documentation. Only
      use this for a documentation bug.

      Problem: When adding hosts automatically, there are times when hosts don't appear and it's because of an issue with Ironic.

      This adds a link to the document that tells the user how to work around the issue (disable converged flow aka disabling ironic).

      • Suggested section of Auto add hosts doc: Additional resources section 
      • Suggested wording: If your hosts (Agent CRs) fail to appear, see <link to workaround doc> how to temporarily disable the converged flow <link> to work around it.

              rh-ee-ofischer Oliver Fischer
              cchun@redhat.com Crystal Chun
              Chad Crum Chad Crum
              Votes:
              0 Vote for this issue
              Watchers:
              3 Start watching this issue

                Created:
                Updated:
                Resolved: