Description of problem:

grafana cannot be accessed post deployment - when clicking on the link to the dashboard, even through the pods were deployed, it leads to an "application is not available" error.

Version-Release number of selected component (if applicable):

2.10.3

2.5.4

How reproducible:

very reproducible to customer environemnt

Steps to Reproduce:

1. deploy observability
2. wait for pods to deploy completely
3. attempt to click on the grafana link on the top right of the "infrastructure > clusters" page

Actual results:

error "application is not available"

Expected results:

grafana loads

Additional info:

• several deployment attempts have been made
• ingress and api certificate replacement (or addition) to documentation are involved but grafana behaves the same with or without the replacement.
• sqlite database seems to enter a locked status
• the version of mce is 2.5.4, but it isn't an option in the list of versions in jira.