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  1. Red Hat Advanced Cluster Management
  2. ACM-12727

MultiClusterHub installation remains stuck in Installing phase

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    • Installer Sprint 2024-37
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      Description of problem:

      Version-Release number of selected component (if applicable):

      OCP 4.16.0-0.nightly-2024-07-12-021437 over VMware

      ACM v2.11.0-RC3 

      How reproducible:

      Steps to Reproduce:

      1.  Install ACM and Multiclusterhub on the OCP cluster
      2.  
      3. ...

      Actual results:

      MultiClusterHub installation remains stuck in Installing phase even after 3 attempts

      (Installed manually via CLI)

       

      Waited 1500/1500 seconds for MCH to reach Ready Status. Current Status: Installing MCH is in the following state: Installing The full MCH status is as follows: COMPONENT STATUS TYPE REASON cluster-permission True Available MinimumReplicasAvailable console-chart-console-v2 True Available MinimumReplicasAvailable grc-policy-addon-controller True Available MinimumReplicasAvailable grc-policy-propagator True Available MinimumReplicasAvailable insights-client True Available MinimumReplicasAvailable insights-metrics True Available MinimumReplicasAvailable klusterlet-addon-controller-v2 True Available MinimumReplicasAvailable multicluster-engine True Available ComponentsAvailable multicluster-engine-csv True Available InstallSucceeded multicluster-engine-sub True Available AtLatestKnown multicluster-observability-operator True Available MinimumReplicasAvailable multicluster-operators-application True Available MinimumReplicasAvailable multicluster-operators-channel True Available MinimumReplicasAvailable multicluster-operators-hub-subscription True Available MinimumReplicasAvailable multicluster-operators-standalone-subscription True Available MinimumReplicasAvailable multicluster-operators-subscription-report True Available MinimumReplicasAvailable search-api True Available MinimumReplicasAvailable search-collector True Available MinimumReplicasAvailable search-indexer False Progressing ProgressDeadlineExceeded search-postgres False Progressing ProgressDeadlineExceeded search-v2-operator-controller-manager True Available MinimumReplicasAvailable volsync-addon-controller True Available MinimumReplicasAvailable

       

      ACM must-gather- http://rhsqe-repo.lab.eng.blr.redhat.com/OCS/ocs-qe-bugs/bz-aman/15july24/

      Expected results:

      MultiClusterHub installation should be successful

      Additional info:

              dbennett@redhat.com Disaiah Bennett
              amagrawa@redhat.com Aman Agrawal
              Aman Agrawal Aman Agrawal
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                Created:
                Updated:
                Resolved: