Uploaded image for project: 'Red Hat Advanced Cluster Management'
  1. Red Hat Advanced Cluster Management
  2. ACM-12405

[ACM 2.10] Unable to deploy Latest OCP 4.16 - generating manifests fails with 'GLIBC_2.34' not found

XMLWordPrintable

    • False
    • None
    • False
    • Known Issue
    • In Progress
    • Critical
    • Proposed
    • No

      Description of problem:

      With latest accepted OCP nightly build 4.16.0-0.nightly-2024-05-30-130713
      Installation fails.

      From agentclusterinstall resource:

      
            failed generating install config for cluster 611f7e02-b9dd-4f39-ad34-fe24045f0aff: error running openshift-install manifests,  /data/install-config-generate/installercache/registry.kni-qe-55.telco5gran.eng.rdu2.redhat.com:5000/openshift-release-dev/ocp-release:4.16.0-0.nightly-2024-05-30-130713/ln_1717101525_openshift-baremetal-install: /lib64/libc.so.6: version `GLIBC_2.34' not found (required by /data/install-config-generate/installercache/registry.kni-qe-55.telco5gran.eng.rdu2.redhat.com:5000/openshift-release-dev/ocp-release:4.16.0-0.nightly-2024-05-30-130713/ln_1717101525_openshift-baremetal-install)
            /data/install- <TRUNCATED>: exit status 1
          reason: The last installation preparation failed
          status: "True"
          type: LastInstallationPreparationFailed
      
      

      With the same hub cluster and siteconfig, 4.16.0-rc.2 installs successfully.

      Version-Release number of selected component (if applicable):

      OCP nightly build 4.16.0-0.nightly-2024-05-30-130713
      advanced-cluster-management.v2.11.0-90
      multicluster-engine.v2.6.0-104
      openshift-gitops-operator.v1.12.2

      How reproducible:

      Always

      Steps to Reproduce:

      1. Start deployment SNO spoke cluster with OCP build above from hub cluster with ACM/MCE/Gitops operator versions above
      2. Observe agentclusterinstall status messages.
      3. ...

      Actual results:

            failed generating install config for cluster 611f7e02-b9dd-4f39-ad34-fe24045f0aff: error running openshift-install manifests,  /data/install-config-generate/installercache/registry.kni-qe-55.telco5gran.eng.rdu2.redhat.com:5000/openshift-release-dev/ocp-release:4.16.0-0.nightly-2024-05-30-130713/ln_1717101525_openshift-baremetal-install: /lib64/libc.so.6: version `GLIBC_2.34' not found (required by /data/install-config-generate/installercache/registry.kni-qe-55.telco5gran.eng.rdu2.redhat.com:5000/openshift-release-dev/ocp-release:4.16.0-0.nightly-2024-05-30-130713/ln_1717101525_openshift-baremetal-install)
            /data/install- <TRUNCATED>: exit status 1
          reason: The last installation preparation failed
          status: "True"
          type: LastInstallationPreparationFailed
      
      

      Expected results:

      SNO spoke cluster should deploy successfully.

      Additional info:

      must-gather from hub cluster will be attached in a comment.

              ncarboni@redhat.com Nick Carboni
              rhn-support-dgonyier Dwaine Gonyier
              Vladislav Kolodny Vladislav Kolodny
              Votes:
              0 Vote for this issue
              Watchers:
              10 Start watching this issue

                Created:
                Updated:
                Resolved: