1. What is the nature and description of the request?

The issue customer have is that when the Managed AAP has Maintenance in the backend there is no function that block jobs from starting. this results in that many jobs fails due to Kubernetes node restarts or other actions that happens on the underlying infrastructure.

2. Why does the customer need this? (List the business requirements here)

The current impact they have is that when Scheduled Maintenance done by Red Hat on there instance of AAP There is a risk that Template executions fails due to AAP infrastructure being restarted, etc. Since they have a lot of systems that triggers templates via API fully automated 24/7 it is not possible to prevent these API calls to occur.

3. How would you like to achieve this? (List the functional requirements here)

During Scheduled Maintenance done by Red Hat on customer managed instance of AAP He would like to have a function that prevents Templates /workflows from getting triggered. He would like them to be staying in status pending or a new status "Waiting for Maintenance Mode to end" During Maintenance the AAP API should not be turned off completely as that will prevent generate an error in the system calling the API.