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  1. OpenShift Bugs
  2. OCPBUGS-77023

Inspection error on Dell XR8620t

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      After deprovisioning a cluster and deleting the associated BareMetalHost (BMH) for a Dell PowerEdge XR8620t system, recreating the BMH can result in a hardware inspection failure. This issue occurs because the iDRAC reports that virtual media is detached or already in use, even when no active virtual media session exists, which prevents the inspection process from attaching virtual media. As a consequence, the BMH enters the inspection error state and hardware inspection cannot complete.
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      After deprovisioning a cluster and deleting the associated BareMetalHost (BMH) for a Dell PowerEdge XR8620t system, recreating the BMH can result in a hardware inspection failure. This issue occurs because the iDRAC reports that virtual media is detached or already in use, even when no active virtual media session exists, which prevents the inspection process from attaching virtual media. As a consequence, the BMH enters the inspection error state and hardware inspection cannot complete.
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      Description of problem:

          After deprovisioning cluster and deleting BMH for my xr8620t, I recreated the BMH and hit an inspection failure.

  errorMessage: 'Failed to inspect hardware. Reason: unable to start inspection: HTTP
    POST https://10.x.x.x/redfish/v1/Systems/System.Embedded.1/VirtualMedia/1/Actions/VirtualMedia.InsertMedia
    returned code 500. Base.1.12.GeneralError: A general error has occurred. See ExtendedInfo
    for more information Extended information: [{''Message'': ''Virtual Media is detached
    or Virtual Media devices are already in use.'', ''MessageArgs'': [], ''MessageArgs@odata.count'':
    0, ''MessageId'': ''IDRAC.2.9.VRM0021'', ''RelatedProperties'': [], ''RelatedProperties@odata.count'':
    0, ''Resolution'': ''Change the Virtual Media Attach Mode to Attach or Auto-Attach.Stop
    existing Virtual Media sessions and retry the operation.'', ''Severity'': ''Informational''}]'
  errorType: inspection error

I've confirmed that there is no virtual media attached. Setting online=true has no effect, and manually powering on the node from idrac ends up with the node quickly being powered off again.

      Version-Release number of selected component (if applicable):

      OCP: 4.20.0-0.nightly-2025-07-20-021531
ACM: 2.14.0-131
MCE: 2.9.0-102

      How reproducible:

      Steps to Reproduce:

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      Actual results:

      Expected results:

      Additional info:

              hroy@redhat.com Himanshu Roy
              dpenney1@redhat.com Don Penney
              None
              None
              Jad Haj Yahya Jad Haj Yahya
              Srikanth R Srikanth R
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                Created:
                Updated: