Feature Overview (aka. Goal Summary)  

An elevator pitch (value statement) that describes the Feature in a clear, concise way.

Our customers wish to be notified of high-severity incidents on their Managed Cloud Services.

We would achieve this with a webhook based integration for high severity incident notification.

Goals (aka. expected user outcomes)

The observable functionality that the user now has as a result of receiving this feature. 

Immediate customer notification of highly critical incidents that impact their clusters/services offered by Red Hat

Requirements (aka. Acceptance Criteria):

A list of specific needs or objectives that a feature must deliver in order to be considered complete.  Be sure to include nonfunctional requirements such as security, reliability, performance, maintainability, scalability, usability, etc.  Initial completion during Refinement status.

TBD

Use Cases (Optional):

Include use case diagrams, main success scenarios, alternative flow scenarios.  Initial completion during Refinement status.

TBD

Questions to Answer (Optional):

Include a list of refinement / architectural questions that may need to be answered before coding can begin.  Initial completion during Refinement status.

TBD

Out of Scope

High-level list of items that are out of scope.  Initial completion during Refinement status.

TBD

Background

Provide any additional context is needed to frame the feature.  Initial completion during Refinement status.

TBD

Customer Considerations

Provide any additional customer-specific considerations that must be made when designing and delivering the Feature.  Initial completion during Refinement status.

TBD

Documentation Considerations

Provide information that needs to be considered and planned so that documentation will meet customer needs.  Initial completion during Refinement status.

We will need to document sufficiently to set expectations on how this works and when these notifications occur and at what frequency.

Interoperability Considerations

Which other projects and versions in our portfolio does this feature impact?  What interoperability test scenarios should be factored by the layered products?  Initial completion during Refinement status.

TBD