Details

    • Steps to Reproduce:
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      1. Integrate the 3scale's admin portal with RH-SSO;
      2. Using a valid user account (which hasn't logged into 3scale's before), log into the 3scale's Admin Portal using the RH-SSO Authentication, and wait for the activation;
      3. Open a new Web Browser window (e.g. incognito mode), log into 3scale's Admin Portal using a pre-configured admin account, and activate the previous account;
      4. Observe error

      Some additional info on the issue:

      1. It happens when the user doesn't have the Email Verified: ON switch.
      2. In the Admin Portal (see admin.png) there is no State in Account > Users page, so you can't tell if the user has some problems with activation.
      3. In the Master Portal (see master.png, if you go to the Tenants >

      {account}

      > Users, you can see that the users is still "pending", and there is an Activate button.
      4. Clicking on this button gives an error shown in error-user-activation.png, which says clearly "the change was rejected".
      5. BUT, the user DOES actually get activated (despite of what the error said), so this error seems to be a bug.

      Show
      1. Integrate the 3scale's admin portal with RH-SSO; 2. Using a valid user account (which hasn't logged into 3scale's before), log into the 3scale's Admin Portal using the RH-SSO Authentication, and wait for the activation; 3. Open a new Web Browser window (e.g. incognito mode), log into 3scale's Admin Portal using a pre-configured admin account, and activate the previous account; 4. Observe error Some additional info on the issue: 1. It happens when the user doesn't have the Email Verified: ON switch. 2. In the Admin Portal (see admin.png) there is no State in Account > Users page, so you can't tell if the user has some problems with activation. 3. In the Master Portal (see master.png, if you go to the Tenants > {account} > Users, you can see that the users is still "pending", and there is an Activate button. 4. Clicking on this button gives an error shown in error-user-activation.png, which says clearly "the change was rejected". 5. BUT, the user DOES actually get activated (despite of what the error said), so this error seems to be a bug.

      Description

      When attempting to activate a user from the admin portal that was registered via RH SSO the attached error occurs.

        Gliffy Diagrams

          Attachments

          1. admin.png
            admin.png
            134 kB
          2. error-user-activation.png
            error-user-activation.png
            5 kB
          3. master.png
            master.png
            188 kB

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              • Assignee:
                Unassigned
                Reporter:
                rhn-support-spoole Shannon Poole
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                Dates

                • Created:
                  Updated: