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  1. Satellite
  2. SAT-35902

The 'Boot time' and 'kernel' fields are blank for some of the registered hosts in Satellite WebUI

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      Description of problem:

      The 'Boot time' and 'kernel version' fields are blank for some of the hosts registered with Satellite 6.17

       

      How reproducible: Intermittently

       

      Is this issue a regression from an earlier version: Not Sure

       

      Steps to Reproduce:

      1. Register hosts to Satellite

      2. Run the following command on Registered Hosts: ` # subscription-manager facts --update`

      3. Navigate to Satellite Web UI -> All Hosts -> click on registered host

       

      Actual behavior:
      The 'Boot time' and 'kernel version' fields are empty for some of the hosts

      Expected behavior:
      The 'Boot time' and 'kernel version' fields should get reflected for the registered host

       

      Workaround:

         **   (1) Satellite Web UI -> All Hosts -> click on affected host `clientVM.example.com` -> Select "Cancel Build" in the menu located at top right corner

       

         (2) Execute the below command on affected host:

             # subscription-manager facts --update

             # subscription-manager refresh --force

       

      After following above steps, the  'Boot time' and 'kernel version' fields are rightly reflected for the registered hosts on Satellite WebUI

       

              Unassigned Unassigned
              rhn-support-jbhatia Jayant Bhatia
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                Created:
                Updated: