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  1. Red Hat OpenShift AI Engineering
  2. RHOAIENG-1135

Error in loading Dashboard content after uninstalling an ISV

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      Dashboard does not display *Enabled* page content after ISV operator uninstall:: After an ISV operator is uninstalled, no content is displayed on the *Enabled* page on the dashboard. Instead, the following error is displayed:

      Error loading components
      HTTP request failed

      *Workaround*:
      Wait 30-40 seconds and then refresh the page in your browser.
      Show
      Dashboard does not display *Enabled* page content after ISV operator uninstall:: After an ISV operator is uninstalled, no content is displayed on the *Enabled* page on the dashboard. Instead, the following error is displayed: Error loading components HTTP request failed *Workaround*: Wait 30-40 seconds and then refresh the page in your browser.
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    Description

      Description of problem:

      after an ISV operator is uninstalled, the dashboard is not able fetch content for "Enabled" page for some seconds and this error is displayed:

      Error loading components
      HTTP request failed

      The error page seems to be solved after 30-40 seconds with a page refresh

      The metric "rhods_aggregate_availability" doesn't report this even like an unavailability of the dashboard, even though it may appear to be from a user point of view

      Prerequisites (if any, like setup, operators/versions):

      Steps to Reproduce

      1. Install an ISV operator (e.g., intel aikit)
      2. go to RHODS dashboard > Enabled
      3. wait until the new card appears (not sure this is needed as step)
      4. uninstall the same operator
      5. go back to RHODS dashboard > Enabled 

      Actual results:

      error while loading Enabled page

      Expected results:

      no error in loading the Enabled page

      Reproducibility (Always/Intermittent/Only Once):

      Always (tried only with intel aikit and pachyderm for now)

      Build Details:

      RHODS v1.11.0-3

      Workaround:

      keep refreshing (30 seconds approx)

      Additional info:

      • pod logs attached
      • tested on OSD 4.9 for the moment

       

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            rhn-support-bdattoma Berto D'Attoma
            RHOAI Dashboard
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            Dates

              Created:
              Updated:

              PagerDuty