Feature Overview (aka. Goal Summary)

• Enable Red Hat Support to effectively handle customer inquiries and issues related to the new Orchestrator flavor in RHDH.
• Provide training, documentation, and tools for support teams to troubleshoot and resolve Orchestrator-related issues.

Goals (aka. expected user outcomes)

• Provide consistent support experience for customers using the Orchestrator flavor.
• Enable support teams to distinguish between RHDH core issues and Orchestrator-specific issues.

Requirements (aka. Acceptance Criteria):

• Support Documentation
• Training
• Tools and Processes
• Knowledge Transfer

Out of Scope (Optional)

Customer Considerations (Optional)

Documentation Considerations