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  1. Red Hat OpenStack Services on OpenShift
  2. OSPRH-12902

BZ#2213910 neutron randomly stops working with "error: Hash Ring returned empty when hashing"

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      Description of problem:
      Since updating to 16.2.5, neutron randomly stops working with "error: Hash Ring returned empty when hashing".

      We find nothing in the logs explaining why ovn/ovs or neutron is breaking like that so far.

      controller00:
      2023-06-09 14:19:19.747 27 ERROR networking_ovn.ovsdb.ovsdb_monitor [-] HashRing is empty, error: Hash Ring returned empty when hashing "b'7baee1cb-75c4-4275-8ba6-ee6f33b015d6'". This should never happen in a normal situation, please check the status of your cluster: networking_ovn.common.exceptions.HashRingIsEmpty: Hash Ring returned empty when hashing "b'7baee1cb-75c4-4275-8ba6-ee6f33b015d6'". This should never happen in a normal situation, please check the status of your cluster

      controller01:
      2023-06-09 14:19:19.732 33 INFO neutron.wsgi [req-cc773860-ef35-4a22-805a-c3b7f350173a ca0aa87bb5d247ae8a122230c4883414 364f0ba173634eebb7108a575d1d8a9e - default default] 10.100.151.7,10.100.151.5 "GET /v2.0/ports?device_id=a958085e-a114
      -4e51-b52c-e395d11641a7 HTTP/1.1" status: 200 len: 186 time: 0.0281248
      2023-06-09 14:19:19.746 26 ERROR networking_ovn.ovsdb.ovsdb_monitor [-] HashRing is empty, error: Hash Ring returned empty when hashing "b'7baee1cb-75c4-4275-8ba6-ee6f33b015d6'". This should never happen in a normal situation, please check the status of your cluster: networking_ovn.common.exceptions.HashRingIsEmpty: Hash Ring returned empty when hashing "b'7baee1cb-75c4-4275-8ba6-ee6f33b015d6'". This should never happen in a normal situation, please check the status of your cluster

      Version-Release number of selected component (if applicable):

      How reproducible:
      Random, 2 environments

      Steps to Reproduce:
      1. Random
      2.
      3.

      Actual results:
      Neutron stops creating ports

      Expected results:
      Neutron should not stop doing what's it's doing

      Additional info:
      2 environments so far were impacted by this issue, we rebooted the hosts and service came back.

              Unassigned Unassigned
              jira-bugzilla-migration RH Bugzilla Integration
              Eran Kuris Eran Kuris
              rhos-dfg-networking-squad-neutron
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                Created:
                Updated:
                Resolved: